At Material Good we pride ourselves on customer service and satisfaction. Please read our return policy carefully.
We welcome product returns within 10 days of delivery with a valid receipt for full refund to original payment method. In order to return a product to Material Good, it must be in its original packaging and completely unworn. Returns that do not meet these requirements will not be accepted. All sales are final 10 days after delivery.
Custom made items are nonrefundable. Engraved items are nonrefundable. All Hermes and Chanel product purchases are final sale and nonrefundable.
To ensure you have the smoothest experience possible, all domestic shipping fees are complementary. In some cases, international shipping fees may apply.
Material Good is not responsible for any delays, additional taxes, customs duties, or fees incurred as a result of items that are shipped internationally. Outside the US and Canada, customs duties and sales taxes are non-refundable.